ballys

Cancel Ballys Membership

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    How to Cancel Service

    Bally Total Fitness is a fitness club with locations in big cities across the U.S. Potential members have multiple membership options, including a biweekly plan with no long-term commitment and a paid in full plan that allows the member to pay the entire contract in full with no risk of blind contract renewal. If you find yourself stuck in a Ballys membership and you want to get out, you may find it a little more difficult if you don’t have one of these two memberships.

    Cancel your Bi-Weekly Membership: Visit your home gym and ask to cancel your Bi-Weekly Bally contract. You paid the first two weeks and the last two weeks when you enrolled, so there should be two weeks lee-time before your membership is cancelled. There are no details about the specific paperwork required to cancel the no-commitment membership, so read through your terms and conditions for specific details.

    Cancel your Yearly Membership: About 60 days before your membership is supposed to renew, visit your home gym and make sure your account is marked that you don’t want to renew. Again, there could be specific paperwork involved with cancelling, but those details are not available to anyone other than Ballys members.

    Cancel your Monthly or Corporate Membership: You’ll need to refer to the terms and conditions of your membership to learn how to cancel monthly and corporate Ballys memberships. These plans are only mentioned in passing on the Ballys website here http://www.ballyfitness.com/discover-bally/gym-memberships.aspx.

    Is There an Early Termination Fee?

    There is no early termination fee for the Bi-Weekly no-commitment or the Yearly membership. The Bi-Weekly membership requires no long-term commitment and the Yearly is paid in full for the entire contract period before the membership is started.

    Early Termination Policy

    If you’ve entered into a Ballys membership that required a contract, you will need to contact your local gym to find out if you can cancel the policy. There is mention of cancelling contracts due to a move out of the area, but that is just mentioned in passing in the FAQs section. According to the FAQs, members should contact 1-866-402-2559 to find out if they are eligible to cancel a policy after a move. Other possible reasons members are allowed to cancel mid-membership include health reasons and death of the membership holder.

    Will They Work With Me to Avoid Cancel Fees?

    Ballys is one of the few gyms that offer memberships with no long-term commitment, so that says a lot for the customer service department and company as a whole. There are various complaints, however, on customer service forums in regards to cancelling service agreements and collection agencies charging customers five, 10, even 15 years after the cancellation was supposed to have taken place.

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    8 Comments on “Cancel Ballys Membership
    1. i wanna cancel my bally membership but all the time your guys don’t let me do it saying i need to go to your locations and your “customer service” don’t do that and it needs to be personal , that is a poor customer service .

    2. I wanna cancel my ballys membership . Becouse I moved from New York City .
      But you guys did goog job.
      Member number: 2607665224002

    3. Hi,

      Yes, it’s poor service. You should allow cancelling membership on call. There’s no need to be someone personally there.

      Thanks,
      Sachin

    4. I want to cancel my Bally’s monthly membership. And club staff suggested me to call customer service (1-866-402-2559) for membership cancellation.
      And I called them more than 20 times but always end-up with “BUSY” service. Seriously, there customer service is VERY POOR.

      I will never re-join them after this cancellation.

      -Amit

    5. I have same problem, and they want me to mail request letter to DC. to ask for membership cancellation. maybe they will tell you “you can’t cancel your membership”.

    6. I cancelled my membership because I moved to Maryland and they don’t have any club over the re; and now after almost 4 years I have a bad credit score because they didn’t close my account and I can’t reach them. When I don’t get the busy signal ; the person who s responsibly for this matter it’s not available . I don’t know what to do. I drove back to Philadelphia to he club and they closed.

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