27 Comments on “Cancel eHarmony
  1. these bastards took me for $190.00 and gave me nothing
    in return. hope your smarter than i was. dont use a cradit card, they will keep taking your money. i had to change my card # to stop them. lots of luck.

  2. My subscription ran out one month ago But I still receieve ‘matches’ What a lousy trick And I dont need all those extra emails Please stop them Mr Eharmony

  3. I only joined eHaromony for 1 month, it wasn’t for me and I canceled early before my 1 month subscription ran out.
    I followed ALL the prompts to a “T”, what a fiasco. I had to call and tell them to take my profile off, because guys were still viewing it. They were rude to say the least.
    This site is more expensive than the others and I found it to be worse in many ways.

  4. EHarmonys auto-renewal policy is a total rip off. I have signed up for a subscription many times in the past. I learnt a good lesson long ago after a big fail on my part, when I didn’t turn off the auto-renewal.
    This last time, after I signed up for a six month subscription, I made absolutely certain I turn off the auto renew.
    My six months just ended. By chance I check my credit statement , yep, they charged me another six months. I called customer service, absolutely useless. Then I’m told I could get a refund if I met someone!!! This is absolutely BS. I’m doing my best to tell everyone. I lost money, but EH lost more because I will tell everyone to stay away from them, please do the same.

  5. I joined for 6 month and canceled it, but they secretly charge me twice for full year. ( I got scam 140.95 twice) until I notice on the second transition, it’s too late. I called them and the lady said there is some “special feature” I click, that automatically charge me from my credit card. And the fund is not refundable.

    So after you see my complain, just careful, make sure you cancel it and don’t let them access your credit card.

  6. I attempted to use E-haormony’s service. Boy was that a mistake! After hours invested answering questions, they first claimed i could not register because my Divorce papers had not come through. The second time i attempted, they claimed that out of all the registered users there were only 9 conceivable matches! When i queried this with them, they claimed there was an issue with me stating i was an Atheist. I replied that i wanted to cancel there and then. Six months later i find, they have unlawfully taken a subscription fee out of my account. Contacting them in person has been a nightmare. The situation is far from resolved. A nightmare.

  7. This site is a joke! I’m trying to cancel, imagine that,you can’t get thru to anyone.Matches,thats ajoke also. I don’t want anything to do with this site again.Please, someone contact me to cancel. Thankyou

    • Hello Jenny,
      I subscribed to eharmony as well and now, I cancelled my account (within the three day cancelation policy) on the phone through the care customer service. I received an email saying my profile has been updated in the description it was written: refunded with the amount I payed, but nothing more. Now, I have to wait from 8 to 10 days before receiving a confirmation from my bank that it has been refunded.Should I expect additional charges still? What would you suggest me to do to avoid this?
      Thanks for you help!

  8. I do not wish to have this account any longer, cancelling is a mess, you are not allowed to cancel, you still have to pay the entire year’s billing even if you want to quit this site now!!! I will not recommend this site to anyone!!!!!!!!!!!!!!!!!

  9. The site is a joke. I used it for a brief period several years back and it is worse now. I am a CPA and just stay away. There are too many problems to mention. When any site does not give a link and easy access to support, it tells you all you need to know. I was unable to find a support link after considerable searching. Caveat emptor!!!!

  10. This company is uncompromising and unfair, I signed up by clicking on a deal I recieved via email for $9.95/month for 3 months not a 12 month option, they are charging my card $39.95 every month for 3 months which is not fair. They are refusing to refund my money for the second month. Stay away from this site unless you just want to give your money away!

  11. i have been trying to cancel all night and i cant i dont have the cancel subscription button to do anything, they emailed me and i responded i havent heard a thing back…this site is pathetic worthless and useless and not worth the time or money period….i will find a way to deal with this by first calling my bank and have the site blocked from obtaining any info or money!!!!! very very very not happy

  12. The first thing that happened when I tried to cancel was there an uneducated employee that told me I wasn’t listed well of course I was listed, but he couldn’t spell Utah you. So if you can’t spell Utah you can’t find me he was spelling it UTHA…. Then I was informed that I couldn’t get my money back. My matches were all over the United States, I live in Atlanta. They are a huge RIP off. Why would they match me with someone from New York, New Jersey, Iowa, Ohio Tennessee, North Carolina etc. etc. IDIOTS

  13. I’m trying to cancel my account but getting nowhere, I paid whizzed to help cancel so far still no hope, I’ve been on this site only a few weeks , ill keep trying till I get a answer. There crooks for sure. You should be able to cancel when every you want too like the other sites. They are money grabbers.

  14. My account was charged on April 27 2014- automatic renewal I was not aware of. I called on April 28 to cancel. Do you think that I have a good chance with one day in between to finally be off the hook with a service that I don’t use?

  15. I told them to cancel my membership when the 3 months are up. I did this in the first months. if you have charged my cedit card, I will deny it. neil’s granddaughter caroline should say- grandapa, our website sucks.

  16. I have tried to remove myself from eharmony so many times and eventually have up, this was over a year ago to the point I don’t remember my details anymore, I have never paid for anything here I just want to stop receiving stuff from them

  17. I couldn’t cancel my subscription they took all the money for my account. Don’t use this dating service again. This is unacceptable and you are taking other’s peoples money.

  18. Same problem! Didn’t use the site for months because I met a nice person from there. I looked to cancel but couldn’t find where to so I turned off all the alerts. I end up getting charged on my card. I tried to fight it but they delayed getting back to me so the next payment would come out but I cancelled the card I used. They still got me for $80. Bastards!!!!!

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