220 Comments on “Cancel Match.com Account
  1. I have been a member a short time and i did not think it would be this quick. I have found a lot of very nice people. But i found the one i want. I thank you very much. Arthur Greene

    • Why do you make it so hard to cancel your services. Cancel my subsription please, I also ask for a response for my request, communication is very important. If this keeps going the way it has. I will not come back to this site,or recomend it to anybody either.please do your job.criminal? Stop subscription!!!!

  2. i would like to cancel my subsription to match.com and stop being billed for futher activation or current montly charges

  3. Free dating sites are better and have more good people and less weirdos, ironic I know. Match.com is a rip off and would not reccomend it to anyone.

  4. Match charged my Paypal account, after I set it up to cancel PRIOR to the subscription renewal. I called their customer services department when I saw the billing, which was just the very next day. They refuse to refund me the money, even though I did cancel the subscription & also called them one day after they took from my paypal account. Instead, they offered me an upgrade on my account to stay? I don’t think so…

  5. Twice I have gone through the process of cancelling my membership and twice my paypal account has been charged. Law suit anyone?!?!?!

  6. I was on that site for not long, but did not find anybody who was looking for a long term relationship. I have cancel my membership and i wish no longer to be part of this site. I believe this site was a waste of time and energy. Please cancel my membership.

  7. Absolutely worthless, no verifications, shady customer service, and millions of weirdo’s on the site. Found my soul mate on a free site. Don’t give these jerks your money, stick to the free sites.

  8. I’m very angry that I’ve been billed for 6 months upfront.
    This was not made clear until I received my PayPal invoice today. This has put me off your service and I would like to request a refund and cancel my subscription. Very disappointing.

  9. I have been trying to cancel my account for the past hour. There’s no goddam way to do it unless I notify my bank to stop payment. Your site is a racket to say the least.

  10. Does anyone have the customer service number to cancel a “paypal” subscription? I just joined a few days ago and lets just say, Im glad I never put my pic on the account. I knew something was fishy, I should of never done this, stupid on my part! Please help me! Thank you so much. Lisa (4-19-2013) 9:51 am

  11. This is a very poor site. If you do ANYTHING on the site, they will NOT refund your money. I opened a profile today and called today to cancel and was told I can’t get a refund because someone sent me an email before I activated to a paid subscription. This is a SCAM!!

  12. I would like to cancel with immediate effect! This is not what bi expected and it also comes with crazy spam to ur email account! !!

  13. I joined two days ago and am extremely unhappy with the service. Advertising a customer service number that does not work. This whole setup is an absolute joke. Stupid on my part! I want a refund!

  14. Match.com is a rip off and has been appling charges to my credit card for over 120 dollars after a 2-month trial offer had expired. Watch how you pay and the terms. Notice it is not easy to contact representative for match.com!

  15. Match.com is a complete waste of money. They will not give you a refund. I was on the site for 4 days and found it to be a big scam. Customer Service was very rude and would not even consider giving me a refund when I called. I don’t know how they can possibly get people together when they can’t even treat their customers decently. Avoid them at all cost!

  16. It was an accident that I loved on to the site, before I knew it I was enrolled again. I will join you later but right now it’s just not a good tome for me. I am still not yet divorced yet. I’ve been separated for about four months. I need to take some time out just for me.

  17. Wish I had read reviews before joining. My matches are either out of my age range or too far away. This really sucks. What a waste of money!!

  18. Disgusting customer service! Cheap site. Take out £76 from my account without me authorising it, and will not refund it, absolutely disgusting! They know people will leave after trying it, the only way for them to make money is to conn people of it! Awful, awful NEVER again will I give money to match

  19. I did NOT sign up for match.com site. Someone used my email and signed me up. I recieved a user name and password email that I sent to spam. I have been getting emails from the site and want them to stop. All emails I have been sending to spam. I have also sent a previous request to stop emails and cancel my email address yesterday. I can not get through to the company. Please cancel all emails/subscription.

  20. Please cancel this piece of crap. I did not sign up for this sham of a business. Have tried and tried to cancel. Nothing works. I will pursue this farther if needed.

  21. I signed up for one month and cancelled, or so I thought. Never saw anything that said Match.com on bank statement, just paypal. I had been extremely sick for 2 years and checked my paypal to notice for 3 years they have been taking money out and giving it to Match.com, which I never used their services but the one month. Charges were over $1,000 and they said they will only refund $200. Scam artists.

  22. I was fine with paying the $16 or so a month. But I can’t afford $90 in one shot. Cancel my account! This is not what I agreed to.

  23. I explicitly chose NOT to renew the 3 month membership and hadn’t even been using Match but they charged me anyway! Criminal behavior as they try to charge you and hope that you don’t catch on. Contacting the BBB and State Attorney’s office to file complaint. I recommend you DO NOT USE MATCH!!!!

  24. you suck.

    I want my money back. you cancelled my account hours after i payed and are not refunding my money. match.com is stealing my money. give it back or i will dispute.

  25. I wish to cancel as my husband has agreed to counselling through my work. Our marriage is basically a good one that hit a wall of back stuff over the past few months. So wish us luck and thanks for Match.com

  26. I can’t believe they renewed without my permission and I was charge twice more since my original payment which I planned on paying once only! I cannot afford this and want the last 2 refunded immediately and this cancelled for good. Sneaky to do this kind of crap, I have no respect for them now and will warn everyone I know. It won’t even send me my password in an email. What a joke

  27. I Believe that this Match.com, Is tied with some sort of Gangland type of Hook up, because they simply wont allow you to cancel your Subscription, NEVER have I had so Much Trouble Breaking away from Services I DO NOT WANT.

  28. I only joined for one month they charged my account the second month without my permission I would like for them to refund my money

  29. Match.com is THE WORST site I’ve ever used, period. not just dating sites OF ALL sites. It’s completely worthless. There are so many glitches, it’s obvious they just take peoples money and run–no investment made to actually providing a worthy service! Of course they have an absolute 0% money back guarantee because they know their product is total crap and EVERYONE WILL WANT THEIR MONEY BACK. WHATEVER YOU DO, DO NOT GO FOR THE FULL 6 MONTH, try it for 1 month first otherwise they will rape you off your hard earned $$. No consideration whatsoever. They will not give money back no matter what. And their customer service is ABYSMAL, keep you on hold to try to tire you out, then pass you along to their “supervisor” who has no power to do anything anyway because their “system” doesn’t allow them- no partial refund, no account suspension, no consideration. NO THANK YOU.

  30. Iwish to UNSUBSCRIBE my membership WHY?do you make it so DIFFICULT???I am trying to do so for several days no luck.

  31. I want to cancel any menber ship you might think i have. I did not sign up for anything .I will get a lawyer if you dare bill me.

  32. I am having LOTS of issues just trying to delete my account. Getting upset.. No reply or help from match.com Wouldn’t recommend it to anyone who finds a match cuz your gonna have troubles getting your account deleted.

  33. I was on here for about 2 weeks…i have found an amazing man to whom i want to get to know. I thank you for your services

  34. Please can you cancel charges on my account. I signed up for one month not realising that you just keep on taking money. I have now been attempting in vain to cancel my membership for the last week. I do not want to pay any more money to this service.

  35. Biggest mistake ever, no one replies to request for refund within minutes of joining over the weekend!! The payment amount up front was very deceiving and still they took my money and now must file a dispute with my bank. I do not recommend this site/company because of their false and misleading information and their total disregard for any clients!

  36. My membership was supposed to run out yesterday on May 9th, 2014. Match.com automatically billed me for another 3 months. I do not want this at all. How do I get my money back?
    Please help.

  37. Cancel my subscription. This has proven to be a total waste of my time. Cancel my account. I subscribed less than a month ago and I am 100% FINISHED. Do not automatically re-enroll me, as I read you do with lots of people. CANCEL MY SUBSCRIPTION, CANCEL MY SUBSCRIPTION, CANCEL MY SUBSCRIPTION!!!!!

  38. Please cancel my match.com contract at the end of the current term agreement June 28, 2014. Met several gentlemen and very pleased with the matches. Suzanne

  39. Please cancel my match.com account effective at the end of the term which is June 28, 2014. Met several gentlemen during the past 3 months. Thank you. Suzanne

  40. I have typed 3 comments and keep getting this comment screen. Please cancel contract ending June 28, 2014

  41. The labyrinth you’ve set up to change the automatic renewal is unconscionable!! I still haven’t been able to change it. This should be made a lot easier. It can be done. “Click the account button.” It’s not to be found. “Find the change/cancel button.” WHERE! “Verify your password .” I haven’t given you one yet. Which password are you talking about? I’ve spent over two hours trying to change the automatic renewal.You don’t allow us to phone. How about a little help? PLEASE.

  42. I didn’t use this servise and didn’t pay any money I didn’t log in properly I need to cancel all this game!!! !!!!!As soon as possible!!!!!!!!!!!!

  43. cancle my subscriptipon your billing was not what i sigined up for you people are dishonest plus return my money.

  44. I didn’t even go through the site.i just started filling out the app that said free and before I knew it I saw Match.com and couldn’t find how to get out of it. Please cancel my subscription. Thank you


  46. I have found truly a sweetheart of a real man, that has values and respects others, on match.com. A combination of writing a profile statement that warded off ‘fast Eddy’s’ plus stated my assets and want for a committed relationship helped. Then looking at the 24 matches a day and inviting 2 to coffee each day. Then 1 per week would accept. So I set down what I wanted and did not waver plus safely played the numbers. Audrey

  47. Was asked 2 comment on the date question. I ans.with a 3 part
    Sarnario. If I can’t ans. with my own wording and thoughts
    I don’t need these idots. The way I see it,they can take
    this site an put it where the sun don’t shine.
    PS – I posted the same msg.in the date box and it was excepted.This tells U,that this site is run by IDIOTS who are
    running the computers

  48. What a ripoff. I signed up, poked around for about an hour, found that the site was total crap, and cancelled. Now they won’t refund $137 because they have a no-refund policy! Well isn’t that just really nice for them! I’ve contacted my credit card company to contest the charge and get it cancelled. The customer service person at Match when I called for the refund was NOT HELPFUL.

  49. Listen you bunch of thieves you were supposed to cancle my membership you refunded the money then turned around and dudcted mooney from my account. You bunch of thives refund my money and do it now. You pray on loney people you are the lowest foorm of scum on the face of the earth you can refund the money or I swear to god you will regreat it. Take that as a threat cause I mean it.

  50. If you’re trying to cancel Match.com, you MUST do it before it auto-renews. Otherwise, you’re set for the next renewal date. No recourse, unless you’ve attempted to cancel before the date.

  51. OMG! Not only was match.com a very negative experience for me but to add to it they have been charging me every six months since the end of 2012. I’ve attempted to cancel more than once! But still charging me….what the crap?! I’m married and have not used match in two years!! Not sure how to resolve this issue. They keep trying to blame me, saying I never cancelled and am on an automatic renewal. What a hoax!

  52. I previously canceled my membership to your website, and today my account was debited for $119. Even though I canceled this membership 2-3 months ago.

    I originally purchased a six-month membership, and then canceled reoccurring renewals. I did not want my membership to renew!

    There is something within your system that misleads customers on your site and renews their memberships without their consent.

    I firmly remember canceling reoccurring payments to renew the subscription. I’m sure you’re able to see my frequency of use within the account; I don’t have a picture, profile or any other information.

    I do not appreciate the misleading information that has prompted a renewal debit from my account and I would like the full return of the $119 withdrawal on 12/31/14.


  53. This site really no good I paid for three months only then these people charged me others three months when this site really no good please guys cancel my account ok

  54. I have been given a 3 day trial on match.com and dont want to pay for a full service after that. We had no option, without putting our credit card details through. I would like a full refund.

  55. Customer Service sucks: being on this site Only for 2 Weeks: Most of the Profiles are Fake, Not Active and Daily Matches with No Pictures Really?? You request a Refund/Cancellation of my Subscription and God Forbides Hell No, They would not Issue a Refund Really? After 2 weeks?? YOU ARE FORCE TO PAY FOR THREE MONTHS SUBSCRIPTION.. this Dating Site Sucks
    El Paso, Texas

  56. This site has nothing but negative rude people on there looking for one night stands and are idiots. I paid for a 3 month subscription but am cancelling now. Don’t even want to deal with these losers!! You should refund the balance if someone doesn’t like the site!!

  57. Cancel my subscription that I dont recall allowing. Only allowed a free trial approved on my end. Very crooked of you to get money!

  58. Cancel my subscription that I dont recall allowing. Only allowed a free trial approved on my end. Very crooked of you to get money!

  59. I called on 2 17 15 to cancel. I thought l was going to be blocked. Keeped using match for the benefit of the downt. I don’t feel comfortable with some of the people on this site. Will not use this site after, 2 24 15 thank you. Norma orozco for cancelling my account.

  60. I met three people on here. The first two wanted one night stands and the third one I had a 2 year relationship with cheated on me repeatly. You won’t find honest people on here this site sucks!!

  61. I want to cancel as I have been in a happy relationship for 16 years but ma son was mucking about with my phone didn’t know anything about it until I started getting email please I want to cancel

  62. I had my Match membership for 1 day only 1 day. I should receive my $74.97 back asap, I am so disgusted with Match & I legally had 3 days to cancel a business contract. Send me an email asap regarding my 3 month member fee remitted to my bank. Thank you for your immediate attention to my reqest.

  63. Could you please help me and suspend my membership and refund my money back. They took £65.50 from my account last month as I never use Mach site for 1 month!! So disgusting


  65. They erased all I wrote but I said I am getting Channel five TROUBLE SHOOTERS involved! I have called three times with no avail, canceled in writing…..Very crooked organization!!!!

  66. I have paid 3 months subscription and got 3 months free which does not until the next couple of months, I didn’t find anyone and ended up to go back with my Ex-boyfriend so I would like to cancel my account now ASAP thank you .

  67. Match.com really sucks! They match you up with just about everyone. The options to identify yourself with are too limited to get a decent match. Basically, you are matched with everyone. They also won’t refund your money at all. I suggest using the free dating sites in the future to anyone searching for love. This site really does suck!

  68. Paid to have account closed May 15th and you stated account was cancelled and confirmed by you. Why is account not closed. Should not be charged your not closing it like you said. you need to treat people right follow your statements, cancelled means just that cancelled.

  69. I subscribed about two to three weeks ago nd now I am apparently being told that I need to subscribe again. I was only interested in one person all this time; since I am only here temporarily I wish to unsubscribe and have this taken off my bill.

  70. this web site is a big rip off they led me to believe I could cancel at any time but said I signed up for a 3 mo subscription which I do not remember doing and now they automatically renewed for another 3 mo this has cost me $200 cdn. and I am trying to live on a $1000. a month pension right now so it really hurts my budget.They take advantage of people not familier with these sites and basically steal from them.

  71. i cancel months ago and was told my three months ended on august 4 i am still receiving matches i made it clear i wished to cancel then and still do you cannot renew my suscripytiony

  72. What a scam, you are nothing less than thieves. Please return my money. what a crock. I will seek legal advice and issuing a complaint with BBB. Just return my money I did not use your service!

  73. I would like to cancel my membership your members are not satisfying to me I had one of your members to ask me $1000 dollars his name was Jim. That was right after I started with match .Jim and I talked to weeks

  74. Please cancel my membership and please don’t send me emails anymore.
    When I type “Cancel my…”for example ,show me the relevant box right away to be check marked by me. All your explanations and guidelines are so tiring for ur members.Dissuading members of cancelling their membership or so,can not be a fair way for business.Maybe I am wrong about you but direct way for solving many problems is preferable.
    Thank you,

  75. please cancell my membership i have found my soul partner thank you very much please send confirmation to e, mail address provided i wish you every success with your company ….

  76. Match.com renewed me without my permission and refuse to do anything about it. This is not the first issue I have had with Match. I will continue to peruse this issue.

  77. I have been trying to unsubscribe from being on match com for the last hour and find the whole process difficult and misleading… why is there not a help line to connect with over the phone?

  78. DO NOT USE THESE PEOPLE!! I cancelled my account TWO years ago when I got married. They keep renewing my subscription and charging my card without authorization on a closed account! They refunded me last year and assured me I was off the auto-payment but this year when they not only did it AGAIN – they REFUSE to give me my money back! Once I told the ‘supervisor’ “you understand this account was closed 2 years ago, You are not authorized to charge my card and you are doing it anyway and refuse to refund my money?” He said “I am not refunding any money to you. We’ll cancel your account in May” WHATT??? FRAUD and THEFT!!!! There is a class action lawsuit against them for this ! Now I know it’s true!!!!

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