How to Cancel Service
Planet Fitness is a membership-based gym with locations all over the United States. There are two current membership levels – PF Black Card and Month-to-Month. The PF Black Card is slightly more expensive than the Month-to-Month contract, but gym members receive multiple free benefits after joining. The PF Black Card membership also requires the member join for a minimum of 12 months. The rate is guaranteed for that time, but the customer is charged an Annual Rate Guarantee Fee for both the annual and month-to-month membership. More information on how to join Planet Fitness is available at https://www.planetfitness.com/EasyJoin.aspx?clubid=10235.
Cancelling your Planet Fitness membership appears to be a bit of a mystery. Planet Fitness clearly states how a person can join the gym, but they fail to tell the customer how to cancel the membership. According to previous members, cancelling requires going to your home gym and requesting a cancellation. The clerk should process the request and give you a verification letter that the account has been cancelled. You will pay one additional monthly fee after cancelling.
The second option involves sending a certified letter to the home gym. The letter is traceable so the gym cannot say they did not receive the letter. The membership will be cancelled, but you will pay one additional month.
Is There an Early Termination Fee?
Some would say the extra month is the early termination fee, but since Planet Fitness does not publish a detailed cancellation policy we are unsure if there are other fees the company can charge if you cancel your membership early.
Early Termination Policy
We could not find an early termination policy, but we did find out from a former gym member that you must move at least 25 miles away from any Planet Fitness gym or you must be deemed disabled by a doctor. A CERTIFIED letter must be sent to your home gym explaining the reason for cancelling and verification of the new address or the disability.
Will They Work With Me to Avoid Cancel Fees?
It does NOT appear that Planet Fitness will work with you to cancel your membership. There are pages upon pages of complaints from consumers being charged up to $1,000 for memberships they thought were cancelled up to four years ago. It is best to look at your Planet Fitness contract and read the fine print regarding cancellation. Have a letter drafted by a lawyer if possible and have that letter sent CERTIFIED to Planet Fitness with all required documentation. Never attempt to cancel over the phone or by email – your membership will not be cancelled.
why the fuck does it have to be a a big fuckin deal to cancel my fuckin membership?
they are a rip off,they get u in on the $10.00 a month & over line only the part on the front page for canclation,tell u to initial here & sign there & don’t tell u really need to read back of the contact, who do they think they are to require a doctor’s note, that &10.00 will cost u if u want to cancel.
I want to be polite but i agree with robert, its bullshit that i cant just call or email my cancelation but they can take 20 out of my account monthly which doesnt get easier then that but i have to jump through hoops to cancel and only temporarily but once i cancel planet fitness lost a member for life
Arguably the most efficient way to get in shape is by carrying out fitness gym workout routines for all women that exercising the entire body. It seems that a lot more and more people are going away from the big and bulky. And except if you have a purpose for having that kind of build, such as bodybuilding as well as playing a sport, after that there probably isn’t really a good reason to look like a Ninja Turtle. The lean, toned body is at present the trend. ‘,
Au revoir
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I just cancelled my membership with Planet Fitness and there was no problem. I had the black card for over a year so there was no cancellation fee and it only took about 5 minutes to cancel. I did have to go into the gym to cancel and sign the cancellation form. Other than that, it really wasn’t as much of a big deal like this site is implying.