How to Cancel Service
Straight Talk is a cell phone company that has partnered with Walmart, one of the world’s largest retailers, to cell prepaid cell phone plans. There are no contracts associated with Straight Talk phones, but there are a few details you need to know if you are going to cancel your service or if you don’t pay for next month’s service in time and your phone is cancelled for you.
If you need to cancel your Straight Talk phone, do not pay the bill by the Service End Date. Your phone will automatically be cancelled and you will no longer have access to the services you previously paid for. If your service payments were on the automatic refill plan, you will need to contact Straight Talk at 877-430-2355 to cancel the automatic payment. Check your terms and conditions for the specific date your payment is deducted and call well in advance of this date.
If your cell phone plan is not prepaid by the Service End Date, your plan will be cancelled. According to the terms and conditions of Straight Talk, you will lose all services associated with your phone and possibly your phone number if this happens.
If you are ready to cancel Straight Talk service, but want to read more, visit: http://www.straighttalk.com/controller.block?__blockname=straight.faq.category.landing&category=terms
Is There An Early Termination Fee?
Straight Talk phone services do not have an applicable early termination fee. We looked through the terms and conditions for mention of a restoration fee if service is cancelled for non-payment and we found none. There are no refunds for prepaid services if you choose to cancel in the middle of your service period. The phone will not cancel until the Service End Date.
Early Termination Policy
According to the Straight Talk terms and conditions, you can simply stop paying for your cell phone service to cancel the line. When the Service End Date occurs, your phone will stop working immediately. If you choose to restart cell phone service with Straight Talk you can do so with the same phone, but you may not have the same phone number.
Will They Work With Me to Avoid Cancel Fees?
There are no cancel fees associated with your Straight Talk phone plan. If you wish to port your number to another cell phone company, call the cell phone company you wish to use before your Service End Date to port the number, if possible.